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Help Desk Software HESK

October 11th, 2009, by: kstirn

Good customer support is an essential part of your online business. The question is how to effectively support your products or services without getting lost in all the customer e-mails.

The Help Desk is the answer to the question. There are a lot of Help Desk Software solutions out there, but hold your horses; why spend a fortune on something you can get completely FREE?

HESK is a free, PHP/MySQL-based Help Desk Software solution. Install it on your Web site to allow Customers to post support request tickets while providing an easy to use user interface for your Staff to manage request, route them to appropriate departments and keep track of status.

HESK Help Desk comes with an integrated Knowledgebase that is the first line of defense in your customer support. A Knowledgebase provides self-help resources to your customers and can drastically reduce the number of support requests you receive.

HESK is completely free, even for use on commercial Web sites. However, you will like it so much you will want to support it’s future development by purchasing a HESK license from 2CheckOut.

So, before deciding for a Help Desk Software give HESK a try. It’s free, it’s secure and it’s user friendly, you have nothing to lose!

Learn more about HESK, visit Help Desk Software HESK

HESK.com even offers a remotely hosted Help Desk solution. If you don’t want to worry about software installation, future updates, server reliability and bandwidth limits visit:
Hosted Help Desk

HESK: All the benefits of commercial Help Desk Software at none of the cost!

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Welcome to 2Checkout!

2Checkout is a full-service e-commerce solution recognized by Inc. Magazine as one of the fastest growing companies in the United States. 2CO’s proprietary technology supports back-office functions including financial reporting, tracking, fraud prevention, affiliate tracking, customer service and sales tracking. Click here to learn more.

Now a faster, easier way to get paid – the 2CO reloadable MasterCard®.

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