Does anybody at 2CO have ANY idea when these products are shipping? I have asked twice through tickets and get nothing but 2CO forwarding my requests to an unresponsive vendor.

What happened to this mystery deadline that was imposed on Medison?

I am NOT going away on this. I want an answer NOW.

Do not mollify or patronize me. Get facts or give this up!

Hello 2CO,

What is the FCC approval number of the Medison Celebrity laptop?

I have been following the forum discussions and some blogs about the Medison Celebrity laptop and one of the concerns that have been raised is that the Medison Celebrity laptop does not appear to be FCC approved.

It is my understanding that you as a reseller must ensure that laptops sold on the US market must be FCC approved. I am not familiar enough with the FCC regulations to tell what happends if you are selling non-FCC approved gear, but I suppose that’s irrelevant. I want my laptop to be FCC approved, that’s all.

Can you confirm that the Medison laptop is FCC approved? A FCC approval id would be much appreciated.

Hi yall, Well I just recieved my Laptop today,,,,YEAH!!!!!,,,it is BEAUTIFUL and awesome. I will be testing it out And will follow up another posting with more details once I review the laptop allittle more, since I just got it in.

Take care, AWESOME!!!!!!!!!!!!!!!!!

To: 2Checkout.com, Inc

By: Tommy Truthseeker
August 29th
Gothenburg, Sweden

Dear Sirs and Madams and To Whom It May Concern,

Let me first state that everything told in this letter is based upon facts if nothing else is stated. If you have any questions regarding the source of information of any given statement, please contact me and I will provide the source.

This letter addresses the concerns and issues with 2Checkout.com, Inc (2co) supplier Medison Europe Limited (Medison) and/or Valdi Ivancic (Valdi) and 2co’s role, responsibility and handling of this matter.

1. The first question I ask why 2Co, as the serious company you claim to be, continue to have Medison as a supplier, after being notified about that the following about Medison and/or their CEO Valdi:

* The company and/or it’s CEO Valdi has at multiple occasions lied and exaggerated about their history, the products they sell and many more things.

* The company doesn’t have any valid contact options for its customers. No phone or fax-numbers. No monitored e-mail. No valid shipping or visiting address.

* They don’t answer any questions from the press after being confronted about a confirmed lie.

* A company who’s only employed person and CEO are applying for a head position at a Swedish county, this with a CV consisting almost only of lies and exaggerations.

* A company and person whose past in business only has managed to loose money and doing suspicious things.

* A company that violate several laws in the country that they are based.

* A company that several times have proven not to have the competence or possibility to pull of a project like this.

* A company that even can’t provide any information on what the final price will be, not even how much shipping are and how it will be paid.

* A company that can’t provide any information when their product will be shipped.

* A company that can’t even update their own website with correct information. For example, “Due to the unexpectedly high traffic to our support line past 24 hours it broke down” has been stated on their site for over one month.

Again, why oh why would ANY sane, serious company do business with a proven unserious and incompetent company and/or person like this?

My next questions are regarding 2Co’s previous and current handling of this matter.

2. For almost four weeks ago, one of your employees wrote on your forum: “We’re definitely working with Medison to clarify the shipping issues. You’ll see more information made available as it becomes available.” No new information has been given since then. Why is this?

3. Almost three weeks ago one of your employees wrote on your forum: “The order form *will* be corrected. Unfortunately, my point team on resolving many inquiries was collectively unavailable but you’ll see the some presentment changes and clarification made soon”. Also the information that this problem existed was notified almost five week ago. This issue has not been resolved and it still says “Scandinavia – FREE” as only shipping option, when Valdi him self has stated that all customer must pay for shipping. Why hasn’t this been fixed as you stated it would be? How do you define “soon”?

4. When confronted about the fact that the recent shipping notices didn’t contain any tracking numbers for the shipping, you answered: “We do not need a tracking number to do verifications this is done by telephone”. When asked about if Medison would need to provide tracking numbers earlier, you reply was: “We will require tracking information in this case. Due to the large number of orders we will undoubtedly permit an alternative method for supplying 2Checkout with that information in place on having to individually enter tracking information for each order”. Why did you change your standpoint on this?

5. You previously stated:
“We’ve been really supportive and responsive to many questions but, at the end of the process, customers who ordered and have not already canceled will receive one of two communications from 2CO:
a). We’re canceling your order, or;
b). Your order is ready to be shipped — please reauthorize this sale”.
Now the shipping notices were just sent out without any more information and money was withdrawn. Why was this changed?

Let’s continue with some current customer concerns:

6. How long time do you estimate that the shipping will take? When will you start to contact customers that have had their order marked as shipped?

7. How do you handle customers in different time zones when calling for verification?

8. How long will a customer need to wait until they get a full refund if no computer arrives?

9. If a customer claims that they haven’t received any computer, but Medison claims that they have shipped it, how will you handle it if you don’t have any tracking numbers? Let’s say that 10 customers say that they have received computers and 10 say that they haven’t.

10. If a customer receives a defective unit or feels that the order doesn’t meet his or her expectations, how will this be handled, especially when there isn’t any way for customers to contact Medison? Will the customer need to pay for shipping for returns and/or service if this is needed?

11. From where are the orders shipped?

12. How many orders will you verify before any money is transferred to the supplier? Will you halt the payment process if just one or two persons claim that they haven’t received any shipment?

Last but most important question:

13. What would make you to stop your artificial life support of this whole mess? When the customers have waited xx months for their shipments? When the first customer claims to have received something else than a computer? When the second batch of computers isn’t shipped after xx months? When you get to know that Medison can’t handle returns or service of the sold units?

And please don’t just reply with the standard “the customers’ money is safe”, “we can’t comment on this or that”, or that “we have to wait it out” for an undefined period of time. This is bigger that that. The longer you keep your support of this alive, the more you show potential scammers how easy it is to scam people (not trough you, but in general) and are enabling other companies or persons to get hurt in the meantime in other ways because they think that this is 100% legit since you still are supporting it so strongly.

Please try to understand that I only do this in the interest of the customers and consumers in general. I have absolutely nothing to gain from this personally at all, I just do it pro bono.

Regards,

Tommy Truthseeker
http://www.medisonscam.info – Medison Celebrity: Scam or just a bad idea?

Dear 2Checkout staff,

I must such congratulate 2checkout for such booming business. In an interview today, Medisons’s CEO Valdi Ivancic claims Medison have sold 300,000 units for 150 dollars each, a total of 45 million US dollars.

45 million US dollars and 300,000 orders, that’s not peanuts for 2checkout.

http://tech.groups.yahoo.com/group/medisoncelebrity/message/97

And here I am, thinking all along that Medison was all hot air and a scam.

Would you like to comment on this recent success story?

Sincerely,
congatom