I often visit this forum but there are many topics have not had any reply from 2CO for days. I dont know why but i feel the forums seem to be forgotten by 2CO. Sometime they may suddenly remember that they have a forum and come here to see how their forums are…
What do you think, other members?
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The forums is a place of general discussion for vendors, customers, employees of 2Checkout.com and anyone else who wants to register for an account. As such it is not a formal method for contacting us and there is no guarantee that you will ever receive a response from an employee of 2Checkout.com.
If someone does want to receive a response from us then we always inform them that they should contact us by phone or by submitting a ticket into our help desk system. Just for reference below is further information that can assist anyone trying to get a hold of us.
1.614.921.2450 Main Number
1.877.294.0273 Toll-Free (US and Canada)
0.871.871.8283 United Kingdom
You can submit a ticket at this link here.
https://support.2co.com/deskpro/newticket.php
Personally I can say there there are many employees which are happy to discuss topics on the forums. I myself like to keep up with what is going on in the forums and help anyone that I have answers for. However, as stated previously this does not mean that there will be a response to any topic or post.
- Chase