What is the difference?
Single Page Checkout is designed to streamline the checkout process for your buyers. This process is built for intangible goods and services where shipping information does not need to be collected from the customer. This checkout process lets the buyers complete their purchase in only one page, leading to higher conversion rates and more revenue for your business. Single Page Checkout gives buyers access to all 2Checkout Payment methods, but has limitations around its ability to process sales with product options or PayPal specific recurring transactions.

Multi Page Checkout is designed for tangible goods and services that require the customer to enter their shipping address or select a shipping method at checkout. This process gives the buyer access to all 2Checkout Payment Methods, product options, and is designed for recurring and non-recurring transactions.

Now sure which to use?
Single Page Checkout is designed to re-direct to Multi Page Checkout if the customer needs it to. If you’re not sure which to use, set-up Single Page Checkout and you will be covered in any instance.

How to set-up Single Page Checkout using a Third Party Cart?
You will have to login to your Shopping Cart to configure Single Page Checkout. Once you login, you will have to find and edit the Payment Method or Payment Gateway settings. If needed, the link to send buyers to Single Page Checkout is https://www.2checkout.com/checkout/spurchase.

Click on this link and login to connect your 2Checkout Account with your Third Party Cart.

How to set-up Single Page Checkout using the 2Checkout Cart?
All you have to do is add an “S” to the HTML code for that product. Replace https://www.2checkout.com/checkout/purchase with https://www.2checkout.com/checkout/spurchase and update those links on your website.

Click this link and login to create Product Buy Buttons in the 2Checkout Cart.

If you have a second website URL and it falls into a different product category, you will have to create a second 2CO Account. For each additional 2CO Account you create, you will receive a $19 USD rebate. To receive your rebate, please email risk@2co.com and include your new 2CO Account number and your previous 2CO Account number.

To add a second account, click here to create an account and complete your application.

Product categories are determined at 2Checkout’s discretion.

2Checkout.com has been featured in Retail Merchandiser Magazine, a national business publication for decision makers in the retail and e-commerce industry. This article describes Alan Homewood’s (2Checkout.com Founder) journey to fulfilling his dream of owning his own business. Discover how he built 2Checkout into an international organization servicing more than 10,000 merchants around the world featuring online payment processing and the 2Checkout.com company culture.

Read the full article

Card Fees

Card Activation
Price: $9.95
Unit: Per card
How Applied: One time – when card is first loaded

Card Activation – Outside US – Listed Countries
Price: $24.95
Unit: Per card
How Applied: One time – when card is first loaded
Albania, Angola, Belarus, Bosnia Herzegovina, CôteD’Ivoire, Congo, Ecuador, Ethiopia, Iraq, Kosovo, Lebanon, Liberia, Macedonia, Montenegro, Pakistan, São Tomé & Príncipe, Serbia, Somalia, Turkmenistan, Zimbabwe.

Loading of 2Checkout Payments – Card is loaded within three days
Price: $2.00
Unit: Per load
How Applied: Each time card is loaded

Loading Payments of 2Checkout Payments – Card is loaded within two hours
Price: $5.00
Unit: Per load
How Applied: Each time card is loaded

Monthly Card Account Maintenance
Price: $2.00
Unit: Per load
How Applied: From available card balance each month

Card replacement
Price: $12.95
Unit: Per card
How Applied: When the card is first loaded

ATM Cash Withdrawal or Transaction Fees

ATM withdrawal – U.S.
Price: $1.35
Unit: Per Transaction
How Applied: When withdrawal is requested

ATM withdrawal – outside U.S.
Price: $2.15 *
Unit: Per Transaction
How Applied: When withdrawal is requested

Declined ATM withdrawal
Price: $0.90
Unit: Per Transaction
How Applied: When withdrawal request is declined

Purchase Transaction
Price: Free *
Unit: Per Transaction
How Applied: When card is used for purchases

ATM Balance inquiry
Price: $0.90
Unit: Per Transaction
How Applied: When inquiry is made

* When a Purchase Transaction or ATM Withdrawal is requested, up to 3% above market rate will be assessed based on current foreign exchange rates.

Fees are subject to change at Payoneer’s discretion.

Updated: January 3rd, 2012

Privacy Policy

This policy explains how you will utilize of your customer’s information.

Sample Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Refund Policy

This policy explains how you handle returns, refunds, and exchanges.  Please display this policy on either the product page or the checkout page of your website.  2Checkout.com makes every effort to refer refund requests to you, the seller, but reserves the right to issue a refund if necessary.

Though “No Refund” Policies are generally permitted, 2Checkout.com strongly recommends against this business practice because it often leads to high customer chargebacks.  Please note there are certain situations where 2Checkout.com cannot permit “No Refund” Policies. If this applies to you, 2Checkout.com will let you know.

Sample Refund Policy (for Goods)

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Sample Refund Policy (for Services)

If you are not 100% satisfied with your purchase, within 120 days from the purchase date, we will fully refund the cost of your order.

What does 2CO need from me?
2CO will ask affected Sellers to confirm and/or update their 2CO account by providing a tax ID number and the appropriate corresponding contact information.

Your tax ID number is one of these:
• Your Social Security Number (SSN)
• Your Employer Identification Number (EIN)
• Your Individual Tax Identification Number (ITIN)

Please use the guidelines below to determine which tax ID number to provide.

Business Entities with an EIN
Provide your company EIN and company name.

Sole Proprietors with an EIN
Provide your company EIN and your own name.

Individual Sellers and Sole Proprietors without an EIN
Provide your SSN or ITIN and your own name.

2CO will also need affected Sellers to confirm that their account name matches the tax ID number provided and to confirm their physical address so that if Form 1099-K is issued, we can report your information accurately to the IRS.

What if I don’t provide my Tax ID number?
If 2CO is unable to verify your information because it is incorrect or incomplete then, in order to comply with the law, soon 2CO will be required to withhold 28% on all your sales and remit it to the IRS. The withholding will end once you provide your tax ID number and corresponding contact information, and your information is verified by the IRS matching system.

How is the $20,000 calculated?
As required by IRC 6050W, the $20,000 will be calculated by looking at the Seller’s gross payment volume for sales of goods or services. Gross amount means that any adjustments for credits, cash equivalents, discount amounts, fees, refunded amounts, or any other amounts will not be included in the total.

Are international 2CO Sellers affected by this new law?
All international Sellers who are being paid in US Dollars and/or paid to a US Bank Account must comply with this new law. As a result, international Sellers may need to certify their non-US status and their address by filling out IRS Form W-8BEN. International Sellers are encouraged to fill out the form and email it directly to 2CO at: risk@2co.com. Form W-8BEN can be found at: http://www.irs.gov/pub/irs-pdf/fw8ben.pdf. Please note that US Sellers living abroad may still be required to provide a tax ID number (Social Security Number (SSN), Employer Identification Number (EIN), or Individual Tax Identification Number (ITIN)). 2CO will be contacting those international Sellers affected by this law via email and/or mailing address.

If you have additional questions about this law and your 2CO account, please email legal@2co.com, however please know that while we’re committed to helping our customers understand the 2011 tax changes, 2CO is not qualified to give you specific tax guidance. Please contact a tax professional for specific tax concerns.

How do I update my 2CO account?

Please complete all steps.

2CO Account Updating Instructions:

1. Log in to your 2Checkout account at: https://www.2checkout.com/va/

2. Click the “Account” tab.

3. Click the “Company Info” tab.

4. Select or confirm the legal entity type and the business incorporated status.

5. Click the “Save Changes” button at the bottom of the page.

6. Click the “Site Management” tab.

7. Confirm that the company name listed is correct. If your company is incorporated, please ensure that the company name listed on you 2CO Account is exactly as it is listed on your incorporation documents.

8. Click the “Save Changes” button at the bottom of the page.

9. Click the “Contact Info” tab.

10. Confirm that the business office email address, mailing address, and physical address listed on the account are correct. Update if necessary.

11. Click the “Save Changes” button at the bottom of the page.

12. Click the “Owner Info” sub-tab.

13. If you do not have an owner profile, click the blue lettering that says “Create New link” and enter your owner profile information, including the owner’s legal name, home address, city, and state/country/postal code.

14. If you already have an owner profile created in your account, confirm the owner’s legal name, email address, and mailing address listed are correct and update if necessary.

15. If entering an SSN, enter the number in the “SS#, Government ID#, or Passport#” field, and select “SSN” from the Primary ID type drop down menu.

16. If entering an EIN or ITIN, enter the number in the Secondary ID field and select “Other” from the Secondary ID type drop down menu.

17. Click the “Update” button at the bottom of the page.

If you have any questions on how to update your information, please email techsupport@2co.com.

Our Underwriting Department will be happy to change your  website URL (domain name) on your 2CO Account. Please send an email to risk@2co.com to request this update, and include your 2CO Account number and your new URL.

To update your account, a fee of $19.00 USD may apply in order to re-verify your account and ensure that your new website complies with our terms of service. This policy has been implemented to ensure all URLs comply with selling regulations.

Note: We understand sometimes mistakes happen. If you made a typing error in your URL, we will not charge you the fee to fix it. The 2CO Underwriting Department reserves the right to determine what does and does not constitute a URL change.

To celebrate their support for 2CO’s automatic recurring billing service, WHMCS has teamed up with 2CO to offer WHMCS users $25 off a new 2CO account. Additionally, WHMCS is extending a special offer to 2CO users by providing a 10% discount off an owned WHMCS license purchase.

Now, FreshBooks merchants can receive a promo code waiving the $49 application fee for a 2Checkout account. Additionally, for those interested in enhancing their billing features, 2Checkout merchants can try FreshBooks for free. Click here for your free trial of Freshbooks.

Now, merchants who purchase a new copy of X-Cart Gold or X-Cart Pro will receive a promo code waiving the $49 application fee for a 2Checkout account. In addition, X-Cart is offering existing 2Checkout merchants a 10% discount on X-Cart software license purchases, with or without modules. Visit X-Cart for more details and use promo code 2CHECKOUT (in all caps) at time of purchase, to receive the discount.