• Compliance Reminders
• Selling in the Shopping Center: Tips on Photos, Multiple Products, and Keywords
• Your Logo, Front and Center
• V1 Maintenance-Rescheduled : No Refunds on 5/5 & 5/6
• Increased Customer Support Hours
• What's Coming Up

Celebrate our Two Year Anniversary! Join the 2CO Portrait Gallery

It's hard to believe we've been at the Hilliard location for two years, but it's true. To celebrate, we'd like to add members of the 2Checkout.com family to the building…figuratively speaking.

Send us a photo of your company staff, the locale of your business, product samples, or anything else you feel is representative of your company. We'll be printing and framing the photos and hanging them in our lobby.

Send your photo file to 2COPortrait@2CO.com

Compliance Reminder

It may seem like compliance issues keep surfacing, but it's important for all of us-- 2Checkout.com, credit card issuers, and you, the vendor-- that all aspects of compliance are reiterated and clarified. Credit card issuers have explained to 2Checkout.com that sites which are not in compliance will be removed from the Shopping Center without any notice to the business.

Language: Even if you believe your language is correct on Web site buttons, we urge you to double-check. The only acceptable language can be found at http://sellers.2checkout.com/language_guidelines.html

Sell more, Now! How?

It's actually a part of the compliance process, but Version 2 gives you new tools and opportunities to show off your product

How to highlight and display your products by Adding an Image:
In the Set Up Products section on the Account HomePage, you can:
— Upload an image for each product.
Click on the --> Image link under Actions.

How to Expand Product Descriptions:
In the Set Up Products section on the Account HomePage, you can:
Click on the --> Edit link under Actions.
— Provide a highly descriptive, comprehensive catalog-style paragraph about the product. Highlight product features and uses, as well as any helpful information on styles, varieties and sizes in four to ten sentences—use a word count of between 50 and 250 words as your guide.

If you think that the most often used keywords won't make sense in the product description, consider writing a final sentence to the description that simply lists two or three common keywords, and use them in plural (for example, use books, instead of book; brushes, instead of brush).
Hint: The Search feature on the Shopping Center will find all the words you use in the Product Description. Help shoppers find you and buy your product by making your product description in-depth and customer-focused!

How to Easily Add Product Varieties:
In the Set Up Products section on the Account HomePage, you can:
Save yourself some time. Learn how NOT to enter the same product multiple times.

If you offer a product that comes in multiple sizes, colors, weights, fabrics, and/or quantities, you do NOT have to enter each individual product in separately.

Instead, use the Edit link under Actions in the Set Up Products page. Click -->Edit Product Options will link you to the “Edit Product Options” page. You can then set up your various options by Name (for example, Size). That option name can be further defined under Option Values (for example, small, medium, and large).

For easy instructions, see the Guide at https://www.2checkout.com/documentation/UsersGuide2/chapter3/what-are-product-options.htm


What Happened to the Headers?

Headers and footers are gone in Version 2. The good news is that now your company's logo appears front and center on the 2Checkout.com Shopping Center page for each of your products.

Because we know that branding and integration are important to you we have enabled a Logo feature which will display your logo on the Order Details page. Logos, unlike headers and footers, will also be included with all Shopping Center-based orders. This will also allow vendors to benefit from 2CO's future marketing efforts with third party outlets like Froogle and Yahoo Store.

Make sure your logo is in the system. Go to the logo option, available in your V2 account on the Look and Feel settings page.

Version1 Maintenance

Due to scheduled maintenance, refunds will be unavailable in V1 Tuesday, April 26 and Wednesday, April 27 (rescheduled) Thursday, May5 and Friday, May 6. Cancellations will still be processed, but refunds will return an error.

We'll Be Here for You

Every hour of every day, 2Checkout.com is waiting for your call. The nice folks in Customer Care, Fraud and Product Support are here 24 hours a day, seven days a week, 365 days out of the year. For faster service, try calling at non peak times (Peak time is between 10am-5pm EST).

If it is possible, call earlier or later.

Know of any Local Exchange in your country? If so, let us know if you could. We'll arrange for local calls in your country, just as we have in the U.K.

Coming Up

In our next newsletter, look for information about 2CO fraud processes and how they benefit you and your customers. Also, 2Checkout.com is serious about your success—and to show the world we all mean business, we'll be talking to a few media outlets. We'll keep you in the loop as it happens.

At 2CO, we are trying harder than ever to make your business better. Please let us know if the information in this newsletter was helpful --> E-mail Feedback. It's our way of being the best partner in commerce you'll ever have.

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