ONLINE PAYMENT FEATURES
Customer Service helps control expenses
so you can scale your business rapidly
2CO has been providing customer care services for 10 years to help our clients’ customers research orders, verify billing information and get support. 2CO can be your first line of support to make sure your customers are satisfied with every single transaction so that they become loyal, repeat buyers. 2CO Customer Care solutions enable you to minimize costs in your business by eliminating or reducing headcount while still giving you access to support your customer directly.
Global Support
Phone, Live Chat, Tickets
2CO provides support for customers through multiple channels, offering all consumers a free way to contact us, at any time of day.
English & Spanish speaking agents are waiting to serve your customers, and truly understand that your success is our success.
All our agents are trained in PCI and EU Safe Harbor compliance, so your customers can rest assured their personal information is safe and secure.
Satisfaction and Quality Assurance
Satisfied Customers are Repeat Customers
2CO Customer Service prides itself on ensuring customers are satisfied; our goal is repeat business from customers who would recommend your product to a friend. We monitor consumer satisfaction ratings and review calls for quality assurance on a regular basis, to ensure we are continuously improving the customer experience.
