It's time to step up your eCommerce game and charge into 2020

Whether your goal is to grow your AOV, reinforce customer loyalty, improve lead generation and increase sales, or drive stronger consumer engagement, CommerceNow 2020 will help attendees enhance their eCommerce efforts. Get inspired, exchange ideas, and get the best resources to grow your online business!

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Why Should You Attend?

Our Speakers

Trevor Hatfield

Trevor Hatfield

Founder & CEO

Aleyda Solis

Aleyda Solis

International SEO Consultant & Founder

Purna Virji

Purna Virji

Senior Manager of Global Engagement

Jeroen Corthout

Jeroen Corthout

Co-Founder

Olga Andrienko

Olga Andrienko

Head of Global Marketing

Patrick Campbell

Patrick Campbell

Founder & CEO

Tara Robertson

Tara Robertson

Head of Customer Marketing

Paolo Ertreo

Paolo Ertreo

Product Designer

Philipp Reichardt

Philipp Reichardt

VP Sales North America

Talia Wolf

Talia Wolf

Founder and Chief Optimizer

Lucas Walker

Lucas Walker

Strategic Partnerships

Yohann Kunders

Yohann Kunders

Content Editor

Eduardo Esparza

Eduardo Esparza

Founder

Don Bush

Don Bush

VP of Partner Engagement

Erich Litch

Host: Erich Litch

COO and President

CommerceNow 2020 - Agenda

JUNE 10th
JUNE 11th

Wednesday, June 10th

06 : 00 AM
Erich Litch
Erich Litch
2Checkout

Welcome and Intro Speech

06 : 15 AM
Jeroen Corthout
Jeroen Corthout
Salesflare

How to Make Your Customers Fall in Love with You - 7 Simple Secrets to a Better Product and More Sales

7 : 00 AM
Olga Andrienko
Olga Andrienko
SEMrush

Ways to Improve Customer Retention: Gamification Cases by SEMrush

How can companies create customers for life in such volatile environment?

Even if the client was happy with the first purchase, the emotional bond between clients and companies who operate online is very weak. Integrating game mechanics into using your product or service can be a powerful way to establish this emotional bond, increase client engagement and loyalty.

At SEMrush, we tested gamification in two campaigns and I'll take you backstage to share the ideas, goals, process and results. Moreover, I'll share what we do beyond the campaigns on a daily basis to ensure our clients feel we care for them.

7 : 45 AM
Aleyda Solis
Aleyda Solis
Orainti

How to Win SEO for eCommerce in 2020: Main Challenges and How to Overcome Them

Indexing and ranking facets? Content cannibalization issues? A highly dynamic product inventory you can't control? In this session Aleyda will share insights, tips and tools to avoid these and more common SEO issues in eCommerce sites in 2020, to maximize SEO growth.

8 : 30 AM
Tara Robertson
Tara Robertson
Sprout Social

5 Customer Marketing Strategies Guaranteed to Grow Your Business

9 : 15 AM
Paolo Ertreo
Paolo Ertreo
Dropbox

Design Strategies to Grow Products Successfully

Paolo will share frameworks and growth design strategies on how to approach product experimentation in a more thoughtful and effective way.

10 : 00 AM
Talia Wolf
Talia Wolf
GetUplift

How to Create Funnels People Love to Convert to

All the analytics, automation tools, machine learning, and other current buzzwords in the world will never help you create high-converting experiences for your prospects if you fail to leverage the one component that matters more than anything else in marketing: emotion. Talia Wolf will show us how to tap into the different emotional triggers that persuade people's purchasing decisions.

10 : 45 AM
Patrick Campbell
ProfitWell

Lessons from 18,376 Subscription Companies: eCommerce Pricing Strategy Playbook

Pricing is like the mythical creature of strategy. From seed startups to seasoned enterprise behemoths, there's an alarming level of pricing the world is merely guessing on - and ProfitWell has the data to prove it. Join Co-Founder and CEO, Patrick Campbell, in a monetization deep dive to unpack what they've extracted from over eighteen thousand companies on value based pricing strategy, and why getting it wrong is not an option. You'll uncover the top pitfalls, strategic insights specifically for eCommerce, and tactical tools to increase revenue and customer satisfaction.

11 : 25 AM

Closing Remarks

Thursday, June 11th

06 : 00 AM
Erich Litch
Erich Litch
2Checkout

Welcome and Intro Speech

06 : 15 AM
Yohann Kunders
Yohann Kunders
UserOnboard

The Aha Gamble: Proxies, Pseudo-value, and Abandoned Users in User Onboarding

Aha moments are considered the ultimate user onboarding optimization tool. But are they? A little conceptual analysis and you find that they're plagued with logical inconsistency, extremely subjective, and that they fail to account for some of the onboarding's most important ideas. Even at their best. Take it from someone who used to love them: they're a gamble. And the more you gamble with new users, the less they stick around.

7 : 00 AM
Purna Virji
Microsoft

The Digital Advertiser's Guide to COVID-19

As consumers continue to stay home during this pandemic, they have been leveraging search to adapt to a new way of life. Search offers one of the purest views of consumer behavior, attitudinal information, and intent. And that has never been more important than it is today, as consumer behavior is rapidly evolving in a complex and fast-moving socioeconomic environment. How can businesses adapt and reimagine their digital advertising strategies? Microsoft Advertisining's Purna Virji will share actionable advice on both immediate pivots as well as a restoration strategy.

7 : 45 AM
Eduardo Esparza
Eduardo Esparza
Market 8

How to Make a SaaS Website that Converts

Learn how you can structure a site that will help you sell more software.

Not all SaaS websites are created equal. Just like your SaaS, it should solve the problem your users have. Using these fundamentals, you will learn to create a website that helps sell your software while providing answers to your visitor's questions. In this session you will learn:
  • How to find your value proposition
  • How to structure your SaaS website to sell more
  • Make your SaaS website resonate with your specific audience
8 : 30 AM
Philipp Reichardt
Philipp Reichardt
2Checkout

Top Commerce Strategies for Taking Your Subscription Business Globally

Join this session with Philipp Reichardt, VP of Sales at 2Checkout, to find out which are the key things you need to know when planning your expansion into local markets. Philipp will show why localization matters and why alternative payment methods make a difference. The session will contain hands-on tips on purchase flows, smarter payments tools that will help you boost your revenue, proven approaches to solving common tax or compliance issues, - all helping you to improve your online sales in existing or new international markets.

9 : 15 AM
Don Bush
Don Bush
Chargebacks911

Securing Digital Payments with Technology

Unless the payment technologies, fraud vendors, processors, and merchants work together in the same environment, it won't really matter what the payment technology is, merchants will still lose out on optimizing their revenue. Fraud vendors tend to cause false positives in an effort to curb fraud and friendly fraud, processors aren't very helpful sometimes in the understanding of merchant operations, friendly fraud will eat at profits. Until we balance the ecosystem merchants will continue to bear the brunt of revenue losses.

10 : 00 AM
Trevor Hatfield
Trevor Hatfield
Inturact

Defining the Metrics that Matter Most for Growing Your SaaS Business

Before you can set up tracking or discover growth opportunities you must first know what to track. This framework will help you define and align your entire team around the metrics that matter most for growing your specific SaaS business.

10 : 45 AM
Lucas Walker
Lucas Walker
Gorgias

Conversational Commerce Is All About Increasing Conversions through 1:1 Real-Time Interactions

In this session, you'll learn how to create engaging multi-channel messaging at scale, including chat campaigns, that boost conversion rates and improve ROAS and how to measure the impact on your brand growth.

  • Omni Channel Communication
  • Live Chat transactions
  • Social Media comment management
11 : 25 AM

Closing Remarks

Testimonials from Industry Experts

"Presenting at CommerceNOW was a great experience. It was organized perfectly, with a diverse and rich lineup of speakers and topics."
Alex Birkett
Alex Birkett

Growth Marketing

"2Checkout has a commitment to the organization growing their online businesses. They have been an eager partner as well."
Brian Massey
Brian Massey

Founder

"Listening to the thought leaders at CommerceNOW is time well spent! Get your notepads ready for new ideas and sign up today."
Chris Goward
Chris Goward

Founder

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