CommerceNOW '20 | WEBINAR

Conversational Commerce Is All About Increasing Conversions through 1:1 Real-Time Interactions

Webinar Duration: 33 minutes
Lucas Walker

Lucas Walker
Strategic Partnerships,
Gorgias

Gorgias

Conversational commerce amounts to each of the one-to-one conversations you have with your customers via different touchpoints, which can range from your website chat and email to social media and more.

However, the key to a fully effective conversational commerce resides in having those conversations in a way that scales and generates revenue.

In this session, Lucas Walker, Strategic Partner Manager at Gorgias, takes you through how to create engaging multi-channel messaging at scale, including chat campaigns, that boost conversion rates and improve ROAS, and how to measure the impact on your brand growth.

Key takeaways include:

  • Omni Channel Communication
  • Live Chat transactions
  • Social Media comment management

Make sure you check his talk by filling in the form on the right.

Watch the recording
Workshop
By supplying your contact details you authorize 2Checkout to contact you with more information.
And Share