Retaining customers is more cost effective than acquiring new ones - that is a fact.
This eBook is packed with real-world strategies that SaaS and software companies just like yours are using to move the needle on their retention and expansion strategies.
You will learn:
- How to put a structure in place to tackle retention
- The retention metrics that matter
- Ideas for customer success programs
- Optimization tips - from client onboarding to nurturing and renewal
- Retention tactics that will make a difference to your bottom line