How to optimize SaaS customer onboarding for maximizing conversions

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Wes Bush

Wes Bush
Product-Led Growth Consultant,
Product-Led Institute

Product-Led Institute
Oana Trif

Oana Trif
Product Team Manager,
2Checkout

2Checkout

Did you know that 40-60% of customers never actually use a SaaS product after their first sign-up? That is a staggering statistic and it is mostly caused by the experience that users have after registration. How does your business welcome new customers? Do you make it easy for them to start using your product? Do you encourage adoption and conversion to higher tiers?

User onboarding is vital when it comes to turning users into happy customers. Nevertheless, many businesses think that the sales process ends when the customer signs on the dotted line. If you want to learn how to create a powerful onboarding experience for your clients and thus turn them into happy paying customers, join this webinar with Wes Bush, founder of the Product-Led Institute, on September 10, 2019!

Relying on his extensive experience helping SaaS companies from 500K to 500M optimize their onboarding and upgrade processes, Wes will show you:

  1. How to change your onboarding experience to avoid user drop-off and maximize adoption;
  2. The best way to use the Bowling Alley Framework to convert free users to paying customers;
  3. When to employ a freemium model versus a free trial model;
  4. How to potentially grow your MRR by up to 20% by increasing your customer lifetime value (CLTV).

If you own or work for a subscription-based business, this webcast will help you boost your customer engagement levels and recurring revenue, so register now using the form to the right!

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How to optimize SaaS onboarding
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