Commerce Glossary

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What is a Soft Decline?

soft de - cline
Soft declines are temporary authorization failures that may be successful after a subsequent attempt.
How Does a Soft Decline Work?

Soft declines happen because of some of the following reasons: insufficient funds; card activity limit exceeded; failures due to system, technical, or infrastructure issues; expired cards. Out of the total number of declines, 80% to 90% are soft declines.

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