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2Checkout Merchant FAQs
Submit your application to be a 2Checkout merchant on our website. It will only take a few minutes!
You can use your Control Panel to manage your users by creating new roles and users that can access your account.
Yes, you can use two-factor authentication to add an extra layer of security to the login process.
Just three things: add a product, generate a buy link and activate your account. Learn more about activating your account.
Click here to see the list of countries currently supported by 2Checkout.
Click here to see the list of products currently restricted by 2Checkout.
Yes. You can use Inline Checkout to receive payments from your customers via a secure payment overlay on your website.
Depending on your agreement with 2Checkout, you can define and sell tangible products, while controlling the shipping methods available in cart.
Depending on your agreement with 2Checkout, your customers benefit from a variety of payment options, including local methods such as: Boleto Bancario, Konbini, iDEAL or WeChat Pay.
Your customers can ask for refunds from their 2CO myAccount or by sending a request to our Shopper Support team. Alternately, you can process refunds directly from your Control Panel or via API. There are no fees associated with refunds.
2Checkout provides extended promotional capabilities, allowing you to create flexible discounts and send strong buying incentives to your customers.
Indeed, we do! 2CO myAccount is a self-service portal designed to help your customers manage their order, product and payment information.
Your localization strategy is supported by 2Checkout with tools such as checkout experience, customer emails and a customer portal translated into 30+ languages. Using local payment methods can significantly boost your conversion rates in new markets.
You can display the order price to your customers in over 100 currencies.
Yes, 2Checkout supports setup of recurring charges that your customers can renew manually or automatically.
Yes, 2Checkout enables you to define flexible upgrade for your subscriptions, with multiple pricing scenarios.
You have full control over when your customers are notified of their upcoming renewals.
2Checkout offers a flexible payout schedule, based on your agreement with us. Contact us for additional information.
2Checkout issues payouts by wire, ACH, Payoneer, check and Webmoney.
You can reconcile the amounts received from 2Checkout with the products report available in the Accounting area of the Control Panel.
It's entirely up to you. 2Checkout does not require you to issue invoices for your sales, as we generate an invoice for your orders at the end of the payout cycle. You can, however, send any invoices you issue to our Financial Operations team, and we'll use them to reconcile the payment amounts on our end.
You can test the entire ordering experience from end to end using dummy credit card information.
2Checkout provides an extended integration with Salesforce and other services, enabling secure data transfer between platforms.
To use 2Checkout’s API, you only need to authenticate using your Merchant Code and Secret Key.
2Checkout uses a service to post sets of parameters to any URL you specify. Each post represents a message containing all the information you need about a specific event (such as when a recurring order reauthorizes successfully).
Yes. Integrate Google Analytics with your account to benefit from additional insights that can improve your business strategy.
You definitely can! With Email Editor, you have full control over the communication between 2Checkout and your customers.
VAT or Value Added Tax is the world's most common form of consumption tax, in place in more than 160 countries.
Depending on your agreement, 2Checkout may collect taxes on your incoming purchases, and remit the amounts to the local tax authorities. Contact our Sales team for additional information.