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Avangate Webinar: Top 5 Secrets for Better Customer Retention
August 29, 2014 - Avangate will host a webinar on September 4th 2014, focusing on customer retention for software and online services companies.
Adriana Iordan
Sr. Director, Product Management
Avangate
Radu Ionescu
Senior Product Manager
Avangate
Customer retention is a key barometer of the health of any subscriber base. While retention is impacted by various factors, online companies need to also look into "hiden" areas and understand how low authorization rates, payment failures, chargebacks and refunds impact retention and ultimately a company's success.
The webinar will be delivered by Adriana Iordan, Sr. Director of Product Management, and Radu Ionescu, Sr. Product Manager at Avangate, who will share insights into:
- Case studies of customers who have successfully boosted their retention rate
- Best practices and strategies to increase retention effectiveness
- Key retention metrics including Authorization and Renewal Rates
- Must-have tools and processes to maximize recurring revenues
Register now and join the conversation on Twitter with #CustomerRetention.
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