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Total Defense Chooses Avangate as Its Global Ecommerce Provider
Leading Internet Security Firm Leverages Avangate’s Enterprise Edition® Solution to Streamline Online Sales, Manage Subscription Renewals and Provide a Unified Shopping Experience
Redwood Shores, CA - May 03, 2012 - Avangate, the agile eCommerce service provider trusted by thousands of Software and SaaS companies to grow their businesses worldwide through any channel and any model, announced today that Total Defense has selected the Avangate Enterprise Edition® suite to help manage global operations, grow channels and expand their business in new geographies.
Total Defense is a former business unit of CA Technologies, one of the largest software companies in the world, and now is an independent leading provider of anti-malware detection and anti-crimeware solutions. Avangate will be providing payment and billing, subscription and customer support, marketing services, channel management and a software niche affiliate network across Total Defense's Americas, EMEA and APAC operations.
Total Defense had a sophisticated customer acquisition and retention strategy already in place, and the Avangate Enterprise Edition® suite was the perfect solution to:
- Help them test, optimize, scale globally and bring products quickly to market
- Consolidate order entry and fulfillment management systems from nine to just two
- Improve visibility across Total Defense's multiple distribution channels
In addition, the migration process was seamless, quick and complete within a few weeks, with no interruption of services. Avangate will also handle international online marketing services, including search engine optimization and pay-per-click campaign creation to quickly expand Total Defense's online presence and drive mindshare.
"Customer experience is critical to us. It was important to select a vendor that would allow us to customize and optimize our sales process," said Mark Floisand, VP online sales & marketing, Total Defense, Inc. "We are now able to handle multiple business models, expand customer touch points and really increase our company's visibility across all sales channels."
"It is important for innovating vendors like Total Defense to easily adjust their online transaction models while maintaining visibility across all channels and supporting any business model. As the online security industry has seen tremendous growth over the last year, we look forward to working with Total Defense and help them meet the rising demands of their consumers." said Joseph Brown, SVP Worldwide Sales, Avangate.
About Total Defense
Total Defense protects over 40,000 businesses and over 4 million consumers from the growing epidemic of cybercrime and malware.We provide multiple layers of digital security through desktop, mobile device, web gateway and cloud based solutions. We go "beyond protection" by ensuring our customers receive the level of service and support they require in an ever changing threat landscape.
More information can be found on www.totaldefense.com
About 2Checkout (now Verifone)
Verifone is the payments architect shaping ecosystems for online and in-person commerce experiences, including everything businesses need – from secure payment devices to eCommerce tools, acquiring services, advanced business insights, and much more. As a global FinTech leader, Verifone powers omni-commerce growth for companies in over 165 countries and is trusted by the world’s best-known brands, small businesses and major financial institutions. The Verifone platform is built on a four-decade history of innovation and uncompromised security, annually managing more than 12B transactions worth over $500B on physical and digital channels.
Verifone’s 2Checkout platform is an all-in-one monetization solution helping clients drive global sales growth across online channels. Its digital services, including global payments, subscription billing, merchandising, taxes, compliance and risk, help clients stay focused on innovating their products while delivering exceptional customer experiences.
Get more information at www.2checkout.com
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