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Resources
Commerce Glossary
A comprehensive resource to help you master the language of commerce.
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What is Web shop?
web shop
noun
A web shop is an online storefront where businesses sell products or services directly to customers. In digital commerce, a web shop enables customers to browse products, complete purchases, and manage orders through a website rather than a physical store. While web shops can sell both physical and digital products, they have become an increasingly important sales channel for software companies, subscription businesses, and game publishers looking to sell directly to their customers.
For example, for free-to-play game publishers, a web shop is typically used to sell digital goods such as virtual currency, downloadable content (DLC), subscriptions, cosmetic items, expansion packs, and exclusive bundles. Players log in with their game account, complete their purchase through the publisher's website, and receive their items automatically in-game.
For example, for free-to-play game publishers, a web shop is typically used to sell digital goods such as virtual currency, downloadable content (DLC), subscriptions, cosmetic items, expansion packs, and exclusive bundles. Players log in with their game account, complete their purchase through the publisher's website, and receive their items automatically in-game.
How does a web shop work?
A web shop combines product merchandising with transaction functionality, allowing customers to complete purchases through a secure checkout experience. Depending on the business model, a web shop may support multiple currencies, local payment methods, subscriptions, taxes, promotional campaigns, and digital product fulfillment.
In gaming for example, web shops are often integrated directly with player accounts, enabling purchases made on the web to be delivered instantly within the game. This allows publishers to create a seamless buying experience while managing pricing, promotions, and customer interactions through their own digital channels.
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