Frequently Asked Questions (FAQ)

How does 2Checkout work?

2Checkout.com works by allowing sellers to accept online payment for their goods and services. After you are approved, integrate your website with 2Checkout using either our free Plug and Play cart or a shopping cart of your choice. Your customers will order on your site, and then pay within 2Checkout’s secure PCI compliant payment page. When the order is completed successfully, we will send the customer an order confirmation and then send them back to your website.

What do I need in order to start selling?

First you will need to sign up with 2Checkout by submitting an application. Your application will be processed and your website will be reviewed by our underwriting team. During the review, we look at your products and services, review your marketing techniques, understand the pricing and review the checkout process (don’t forget to add a refund and privacy policy). After the application is approved and your site is up and running, you can start selling with 2Checkout.

What type of products does 2Checkout support?

2Checkout supports physical goods, electronic goods and services. There are products and services that are prohibited. Please take the time to review our Prohibited Product List.

What payment methods does 2Checkout offer my customers?

2Checkout offers 8 payment methods:

• Visa
• MasterCard
• Discover
• American Express
• Diners
• JCB
• PIN debit cards with the Visa or MasterCard logo
• Debit cards with the Visa or MasterCard logo
• PayPal

Some of these options are only available in select currencies.

What currencies does 2Checkout support?

2Checkout.com supports 26 currencies:

Receive payment from consumers in:

• Argentine Peso (ARS)
• Australian Dollar (AUD)
• Brazilian Real (BRL)
• British Pound (GBP)
• Canadian Dollar (CAD)
• Danish Krone (DKK)
• Euro (EUR)
• Hong Kong Dollar (HKD)
• Indian Rupee (INR)
• Israeli New Sheqel (ILS)
• Japanese Yen (JPY)
• Lithuanian Litas (LTL)
• Malaysian Ringgit (MYR)
• Mexican Peso (MXN)
• New Zealand Dollar (NZD)
• Norwegian Krone (NOK)
• Philippine Peso (PHP)
• Romanian New Leu (RON)
• Russian Ruble (RUB)
• Singapore Dollar (SGD)
• South African Rand (ZAR)
• Swedish Krona (SEK)
• Swiss Franc (CHF)
• Turkish Lira (TRY)
• United Arab Emirates Dirham (AED)
• United States Dollar (USD)

Receive payment from 2Checkout in:

• Australian Dollar (AUD)
• British Pound (GBP)
• Canadian Dollar (CAD)
• Czech Republic Koruna (CZK)
• Danish Krone (DKK)
• Euro (EUR)
• Guatemala Quetzal (GTQ)
• Hong Kong Dollar (HKD)
• Hungary Forint (HUF)
• Indian Rupee (INR)
• Israeli New Sheqel (ILS)
• Japanese Yen (JPY)
• Kuwaiti Dinar (KWD)
• Mexican Peso (MXN)
• New Zealand Dollar (NZD)
• Norwegian Krone (NOK)
• Peruvian Nuevo Sol (PEN)
• Philippine Peso (PHP)
• Polish Zlotych (PLN)
• Saudi Arabian Riyal (SAR)
• Singapore Dollar (SGD)
• South African Rand (ZAR)
• Swedish Krona (SEK)
• Swiss Franc (CHF)
• Turkish Lira (TRY)
• United Arab Emirates Dirham (AED)
• United States Dollar (USD)

What languages does 2Checkout support?

2Checkout.com offers the checkout process in 16 languages:

• English (en)
• Chinese (zh)
• Danish (da)
• Dutch (nl)
• French (fr)
• German (gr)
• Greek (el)
• Italian (it)
• Japanese (jp)
• Norwegian (no)
• Portuguese (pt)
• Slovenian (sl)
• Spanish-European (es_ib)
• Spanish-Latin American (es_la)
• Swedish (sv)

What countries does 2Checkout operate in?

2Checkout.com’s online processing services are available in over 200 countries worldwide.

Suppliers or banking institutions from the following countries are currently excluded from any type of operating arrangement with 2Checkout:

• North Korea
• Cuba
• China
• Iran
• Sudan
• Syria
• Myanmar (Burma)

What online shopping carts work with 2Checkout?

2Checkout provides its own online shopping cart and supports 100+ 3rd party shopping carts including:

• 1ShoppingCart
• 3D Cart
• aMember
• Avactis
• BigCommerce
• CS-Cart
• CubeCart
• Ecwid
• FreshBooks
• Magento
• Magic Members
• nopCommerce
• OpenCart
• Pinnacle Cart
• RedTienda
• RomanCart
• VirtueMart
• VP-ASP
• WHMCS
• X-Cart
• ZenCart

Does 2Checkout support recurring billing?

Yes, 2Checkout supports recurring billing and subscription services. Go to the 2Checkout recurring billing page to learn more.

Does 2Checkout offer seller reporting?

Yes, 2Checkout offers detailed reporting of sold items. The reporting is offered in the following formats:

• PDF
• XML
• CSV
• XLS
• RTF

Do I qualify for a volume discount?

​If you process more than $50,000 a month, you may qualify for a volume discount. Please contact our sales team for more information.

Does 2Checkout provide services for Non-Profits?

2Checkout does support payment processing for non-profit groups. Please visit our Non-profit Solutions page for more information.